Provision of the Website and Creation of Log Files 

Description and Scope of Data Processing 

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected: 

•  Information about the browser type and the version used
•  The user’s operating system
•  The user’s Internet service provider
•  The user’s IP address
•  Date and time of access
•  Websites that are accessed by the user’s system via our website

A storage of this data together with other personal data of the user does not take place. 

Legal Basis for Data Processing 

The legal basis for the temporary storage of the data is Art 6 para 1 lit f GDPR (legitimate interests). 

In the context of the operation of our websites we use external service providers who, in the course of their activities, can gain access to your personal data if they need the data to fulfill their respective performance including the purpose of processing the contract or for invoicing, for marketing or if you have previously consented to this. When processing orders, for example, the service companies used by us (transport companies, logistics companies, banks) are sent the data they require for processing and concluding orders. The data passed on to our service providers in this context may only be used by them for fulfilling their duties. These service providers have committed themselves to comply with the applicable data protection regulations. Contracts were concluded in accordance with Art 28 GDPR. 

Purpose of Data Processing 

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. To do this, the user’s IP address must remain stored for the duration of the session. 

The log files are saved to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. The data is not evaluated for marketing purposes in this context. 

Duration of Storage, Objection and Removal Options 

The data from the log files will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. Log files are stored for a maximum of 2 months. 

Data Protection and Security 

All our staff and all third parties involved in data processing are subject to commitments under the Federal Act concerning the Protection of Personal Data (DSG 2000, EU General Data Protection Regulation, DSG 2018) and are obliged to confidentiality in the use of personal data. Our data protection measures are continually updated, reflecting technical developments. 

DirectSens uses technical and organizational security measures to protect the stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. 

Contact Form 

Description and Scope of Data Processing 

Your data including personal data from our contact form will be sent to us for processing your request via mail server, further processed and stored by us or our service providers. These data will not be collected or shared without your consent. Without this data we cannot process your requests. 

Legal Basis for Data Processing 

The data processing takes place on the basis of the legal regulations of the § 96 para 3 TKG as well as of Art 6 para 1 lit a GDPR (consent). 

Purpose of Data Processing 

If you contact us by email, the necessary legitimate interest also lies in the processing of the data. 

Duration of Storage 

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified. 

Email Contact 

Description and Scope of Data Processing 

It is possible to contact us via the email addresses provided on the website. In this case, the user’s personal data transmitted with the email will be saved. In this context, the data is not passed on to third parties. The data will be used for any conversations. 

Legal Basis for Data Processing 

The legal basis for processing the data is Art 6 para 1 lit a GDPR (consent). The legal basis for the processing of data transmitted in the course of sending an email is Art 6 para 1 lit f GDPR (legitimate interests). 

Purpose of Data Processing 

If you contact us by email, the necessary legitimate interest also lies in the processing of the data. 

Duration of Storage 

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified. 

 Applications (Job Applications) 

The personal data you provide as part of your application will be used solely for the purpose of processing your application (Art 6 para 1 lit b GDPR) and will not be shared with third parties. If your application is unsuccessful, your data will be deleted seven (7) months after the conclusion of the application process, in accordance with Article 17 para 3 lit e of the General Data Protection Regulation (GDPR) and Section 29 para 1 of the Austrian Equal Treatment Act (GlBG). If you are invited to an interview, your data will be retained for three (3) years, in accordance with Article 17 para 3 lit e GDPR and Section 1486 para of the Austrian Civil Code (ABGB). If your application is successful and an employment contract is concluded with DirectSens GmbH, your data will be further processed for personnel administration purposes. 

Newsletter 

Description and Scope of Data Processing 

You can sign up for our newsletter on the website using the double-opt-in procedure. After registration, you will receive an e-mail requesting confirmation of your registration. You can unsubscribe or change your subscription preferences anytime. You agree that your personal data will be stored and processed by DirectSens GmbH, Am Rosenbühel 38, 3400 Klosterneuburg, for the purpose of sending promotional and technical newsletters. This consent can be revoked at any time by writing to DirectSens GmbH, Am Rosenbühel 38, 3400 Klosterneuburg or by e-mail to office@directsens.com 

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user’s email address is therefore stored for as long as the subscription to the newsletter is active. 

Use of an External Mailing Service Provider 

For sending and managing our newsletters we use processors. These have committed themselves to comply with the applicable data protection regulations. A contract processing contract was concluded in accordance with Art 28 GDPR. 

The newsletter is sent using “MailChimp”, a newsletter delivery platform from the US provider The Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA. The email addresses of our newsletter recipients, as well as their other data described in this notice, are stored on MailChimp’s servers in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. According to its own information, MailChimp can also use this data to optimize or improve its own services, e.g. for the technical optimization of the dispatch and presentation of the newsletter or for economic purposes to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them themselves or to pass the data on to third parties. 

We trust in the reliability and IT and data security of MailChimp. We have concluded a “data processing agreement” with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users, to process it in accordance with its data protection regulations on our behalf and, in particular, not to pass it on to third parties. You can find more information on MailChimp’s use of cookies at https://mailchimp.com/legal/cookies/, and you can learn more about data protection at MailChimp (Privacy) at https://mailchimp.com/legal/privacy/. The data processing takes place on the basis of the legal regulations of § 96 para 3 TKG as well as of Art 6 para 1 lit a GDPR (consent). 

Description and Scope of Data Processing 

The newsletter is sent based on the user’s registration for the newsletter. The legal basis for the processing of the data after registration for the newsletter by the user is Art 6 para 1 lit a GDPR (consent). The newsletter is sent based on the sale of goods or services. 

Purpose of Data Processing 

The collection of the user’s email address serves to deliver the newsletter. 

Duration of Storage 

Generally, the data stays permanently saved on MailChimp’s servers and is deleted only when you request it. You can have your contact information with us deleted. This permanently removes all your personal data for us and anonymises you in MailChimp’s reports. However, you can also request the deletion of your data permanently at MailChimp. Then all your data are removed from there and we receive a notification from MailChimp. After we receive the email we have 30 days to delete your contact from all integrations. 

Objection and Removal Possibility 

Subscription to the newsletter may be terminated at any time by the user concerned. For this purpose, there is a corresponding link in each newsletter. 

Support – Knowledge Center  

Description and Scope of Data Processing 

In order to access information on the website, you may need to register. To register and remain registered you need to accept these terms and conditions. 

We reserve the right to cease providing additional support services and/or to terminate your registration at any time. You must make sure that you update your registration details if they change otherwise you may not be able to use support and knowledge center services. 

You must ensure that any password enabling you to use our support and knowledge center services is kept secure and that you do not allow anyone else to access the services using your registration. 

Use of personal information from support and knowledge center registration 

Website visitors may voluntarily register themselves on our support and knowledge center and share personal data that can be used for identification. Accordingly, we handle your personal data based on your consent. By sharing these data voluntarily, users approve that DirectSens GmbH handle and process the data shared as below. Please make sure to keep your username and password confidentially and avoid illicit access by third parties. DirectSens shall always handle, process and forward the data and other pieces of information shared by the users as per the applicable regulations of Austrian and EU laws, in order to meet the above objective of data handling, only to the necessary measure and time, in a fair manner. 

Users shall share true to life data during their registration. DirectSens reserves the right of deleting false, not true to life data and pieces of information/registration from its database. We do not assume liability for the contents of the data shared by the users and disclaims any responsibility for damages to third parties arising from false, not true to life data content. Your personal data are registered by the user name and password shared by you. Your registration is confirmed by an e-mail message sent to your e-mail address.  

Users may freely amend or delete their data from the database. Should you confront any technical or other issues in connection with this, your data can also be amended or deleted from the database by DirectSens employees, on your request. 

If you accepted the marketing purpose of data collection, it means we can send you newsletters, product/service-related documents and information on additional services. Should you not want to receive further messages or newsletters from us, please notify us at the contact address below so that we could delete you from the address list. 

Let us also advise you that, in order to compile statistics or records, we may periodically collect mass data other than personal ones in a way that they cannot be connected to individual ID’s. Let us further advise you that we receive automatically registered data about visitors to its homepage: IP address, domain name, date of visit, user id’s, browser used and data of pages visited. These data are considered personal data provided they are real and can be connected to the person. DirectSens will only use the personal data thus created for analyses and troubleshooting related to the website and for statistical records and will delete such data after processing. 

Purpose of collecting Personal Data 

We may use the personal information collected about you for the following purposes: 

• Provide and communicate with you about products, services, events, surveys, social media posts, remarketing promotions, and general promotions by DirectSens. 

• Process, evaluate and respond to your requests, inquiries and applications. Create, administer and communicate with you about your registration. Verify your identity to ensure security for the other purposes listed here.  

We may also use personal information for other additional purposes. We will identify these additional purposes at the time of collection.

Cookies, other Tracking Tools and Web Analytics 

Description and Scope of Data Processing 

By using our website, you consent to our use of cookies. You can refuse to accept cookies in your browser settings. How this works in detail, please refer to the instructions of your browser manufacturer. If you decide against certain technical and / or functional cookies, the functionality of our website may be restricted. Some cookies remain stored on your device until you delete them.

Use of Cookies 

Cookies are small text files that are stored in the visitor’s local browser cache. Using such cookies it is possible to recognize the visitor’s browser in order to optimize the website and simplify its use and are more user-friendly, effective and secure overall. This type of storage helps us to design our websites and our offers for you and makes it easier for you to use them in that, for example, certain input from you can be stored so that you are not required to enter this repeatedly. Data collected via cookies will not be used to determine the personal identity of the website visitor. Most browsers are set-up to accept these cookies automatically. In addition, you can deactivate the storing of cookies or adjust your browser to inform you before the cookie is stored on your computer. Because cookies allow you to take advantage of some of DirectSens features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your shopping cart or proceed to checkout. 

Third-Party Cookies 

These are cookies set on your machine by external websites whose services are used on this website. Cookies of this type are the sharing buttons across the site that allow visitors to share content onto social networks. Cookies are currently set as described in this Privacy Policy. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website. 

Legal Basis for Data Processing 

The data processing takes place on the basis of the legal regulations of the § 96 para 3 TKG as well as of Art 6 para 1 lit a GDPR (consent). 

Purpose of Data Processing 

The analysis cookies are used for the purpose of improving the quality of our website and its content. 

Duration of Storage 

Cookies are stored on the user’s computer and transmitted from there to our website. As a user, you therefore have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may not be possible to use all functions of the website to their full extent. 

Managing Cookies 

You may choose not to allow third- party cookies on your computer by visiting the Network Advertising Initiative opt-out page. 

Please see the list below for a summary on how to manage your cookie settings. 

Chrome: Cookie settings in Chrome are managed under Cookies within the Privacy section. You can delete specific cookies or clear all cookies and choose to allow or block cookies. Go to Clear, enable and manage cookies in Chrome for more information on these settings. 

Edge : Cookie settings in Microsoft Edge are managed by opening the Edge browser menu (the three dots), navigate to “Settings”, and then select “Privacy, search, and services” from the left-hand sidebar. Under the section titled “Cookies and other site data”, you can manage your preferences, including the ability to block all third-party cookies, clear all stored data, or add specific sites to an allow or block list. For detailed, official instructions on managing these preferences, please consult the Microsoft Edge support documentation.Firefox: Cookie settings in Firefox are managed in the Options window’s Privacy panel. You can change your Firefox settings to allow you to approve or deny cookie storage requests, delete stored cookies automatically when you close Firefox, etc. See Settings for privacy, browsing history and do-not-track for more information on these settings. 

If you would like more information about cookies, or how to control or delete them, then we recommend you visit www.aboutcookies.org for detailed guidance. 

 Use of Third-Party Services and Tools 

Our website uses several third-party services to enhance functionality, analyze usage, and ensure security. We use Google Analytics to analyze website traffic and user behavior. Data such as your IP address (anonymized), browser information, and usage patterns may be processed and stored on servers in the United States. Google Analytics is only activated with your consent, and all data processing is based on Art. 6(1)(a) GDPR. We have enabled IP anonymization and have concluded a data processing agreement with Google. 

We also use Google Site Kit and Google Tag Manager to manage and integrate various Google services on our website. These tools themselves do not store personal data but facilitate the deployment of analytics and marketing tags. Data processing through these tools is based on your consent or our legitimate interests under Art. 6(1)(a) and (f) GDPR. 

WP Statistics is used to generate anonymized statistics about website usage. All data collected by WP Statistics is stored locally on our server and is not shared with third parties. The processing of this data is based on your consent or our legitimate interests. 

For social media integration, we use LinkedIn plugins, which may process your IP address and usage data if you interact with the plugin. Data may be transferred to servers in the USA. The legal basis for this processing is your consent under Art. 6(1)(a) GDPR. 

Google Fonts and Font Awesome are used to display fonts and icons on our website. Google Fonts are integrated locally, so no personal data is transferred to Google. Font Awesome may process technical data such as your IP address and browser information, with data stored on servers worldwide. The use of these services is based on our legitimate interests under Art. 6(1)(f) GDPR. 

To protect our website from spam and abuse, we use Google reCAPTCHA. This service analyzes user behavior and may process your IP address and other technical data. Data is processed on Google servers, primarily in the USA, and is based on our legitimate interests under Art. 6(1)(f) GDPR. 

Our website also features a custom search function powered by Google Custom Search. When you use this feature, your search terms and IP address may be transmitted to Google and processed according to their privacy policy. This processing is based on your consent under Art. 6(1)(a) GDPR. 

All data transfers to service providers outside the EU, such as Google, MailChimp, LinkedIn, and YouTube, are safeguarded by Standard Contractual Clauses or equivalent measures. 

Cookies, other Tracking Tools and Web Analytics 

If personal data is processed by you, you are the affected person within the meaning of the GDPR and you are entitled to the rights described below. 

Information 

You have the right to receive free information from us at any time as well as confirmation of personal data stored about you and a copy of this data. 

  
Correction 

You have the right to rectification and/or completion if the personal data you process is incorrect or incomplete. 

 
Restriction of Processing 

You have the right to request the restriction of processing if one of the following conditions is met: 

• The accuracy of your personal information is contested by you for a period of time that allows us to verify the accuracy of your personal information. 

• The processing is unlawful, you refuse the deletion of personal data and instead require the restriction of the use of personal data. 

• We no longer need your personal information for processing purposes, but you need it to assert, exercise or defend your rights. 

• You have objection to the processing according to Art 21 para 1 GDPR and it is not yet clear whether our legitimate reasons prevail over yours. 

  
Deletion 

You have the right to have your personal data deleted without delay, if any of the following is true and if processing is not required: 

• The personal data has been collected for such purposes or otherwise processed for which they are no longer necessary. 

• They revoke their consent on which the processing was based and lack any other legal basis for the processing. 

• You object to the processing in accordance with Art 21 para 1 GDPR, and there are no legitimate reasons for the processing, or you object to the processing in accordance with Art 21 para 2 GDPR. 

• The personal data were processed unlawfully. 

• The deletion of personal data is required to fulfill a legal obligation under EU or national law to which we are subject. 

Data Portability 

You have the right to receive personally identifiable information you provide us in a structured, common and machine-readable format. You also have the right to transfer this data to another person without hindrance. In exercising this right, you also have the right to obtain that personal data relating to you are transmitted directly by us to another person responsible, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected. 

  
Objection 

You have the right to object at any time to the processing of personal data relating to you which is “only” based on legitimate interests of us or third parties (Article 6 para 1 lit f GDPR). In the event of an objection, we will no longer process personal data unless we can demonstrate compelling legitimate reasons for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of asserting, exercising or defending legal claims. 

 
Revocation of Consent 

You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation. 

 
Right to File a Complaint 

You also have the right to file a complaint with the Austrian Data Protection Authority (Barichgasse 40-42, 1030 Vienna, e-mail: dsb@dsb.gv.at). 

Please contact us regarding your rights under office@directsens.com or write to us: DirectSens GmbH, Am Rosenbühel 38, 34 00 Klosterneuburg. 

Basically, we do not process data of people aged below 14. By submitting your consent, you confirm that you have reached the age of 14 or that the consent of your legal representative has been obtained. 

 
Changes to this Privacy Policy 

We may need to update this policy from time to time. We will do our best to notify you about significant changes by placing a prominent notice on our site. 

 
Contact 

If you have any problems, questions or suggestions, please feel to contact us: 

DirectSens GmbH 

Christoph Sygmund, CEO 

Am Rosenbühel 38, 34 00 Klosterneuburg, Austria  

phone.: +43 699 18355188  

mailto: office@directsens.com